About us

Ho,Chi,Minh,City,,Vietnam,-,March,25,,2023:,Interor

FamilyMart's Journey

When it first opened its store in 1973, the company decided to choose “FamilyMart” to name the store with a sincere wish that the company's customers, franchised store system, and FamilyMart headquarters will grow together as a family.

In the next stage, we constantly strive to and work hard to meet the diverse needs of customers according to the change of social structure. At the same time, we decided to adjust our business model to strongly promote the benefits of neighboring stores.

With the launch of its first store in Taiwan in 1988, FamilyMart once again recorded an important milestone in its business development to the international market.

According to the most recent statistics on March 31, 2023, our network spans across 8 countries and territories around the world, mainly concentrated in Asia, with more than 24,500 stores. More than that, we continue to explore together in social development and promise to bring many new breakthroughs in the future.

With the aim of becoming the No. 1 convenience store chain in Vietnam, FamilyMart is always continuosly improving quality of products & services as well as the accompanying utilities

FamilyMart's Journey

Khi mở cửa hàng đầu tiên vào năm 1973, công ty đã quyết định lựa chọn “FamilyMart” để đặt tên cho cửa hàng với một mong muốn chân thành rằng khách hàng của công ty, hệ thống cửa hàng nhượng quyền thương mại và trụ sở chính của FamilyMart sẽ phát triển với nhau như một gia đình. Trong giai đoạn tiếp theo, chúng tôi không ngừng nỗ lực để trở thành nhà cung cấp hạ tầng sống tốt đẹp hơp và làm việc chăm chỉ để đáp ứng nhu cầu đa dạng của khách hàng theo sự thay đổi cấu trúc xã hội. Đồng thời, chúng tôi quyết tâm điều chỉnh mô hình kinh doanh nhằm đẩy mạnh đặc tính thuận lợi của những cửa hàng lân cận. Với sự ra mắt cửa hàng đầu tiên tại Đài Loan vào năm 1988, FamilyMart một lần nữa đã ghi lại một cột mốc quan trong trong sự nghiệp phát triển kinh doanh sang thi trường quốc tế.

When it first opened its store in 1973, the company decided to choose “FamilyMart” to name the store with a sincere wish that the company's customers, franchised store system, and FamilyMart headquarters will grow together as a family.

In the next stage, we constantly strive to and work hard to meet the diverse needs of customers according to the change of social structure. At the same time, we decided to adjust our business model to strongly promote the benefits of neighboring stores.

With the launch of its first store in Taiwan in 1988, FamilyMart once again recorded an important milestone in its business development to the international market.

According to the most recent statistics on March 31, 2023, our network spans across 8 countries and territories around the world, mainly concentrated in Asia, with more than 24,500 stores. More than that, we continue to explore together in social development and promise to bring many new breakthroughs in the future.

Xem thêm

With the aim of becoming the No. 1 convenience store chain in Vietnam, FamilyMart is always continuosly improving quality of products & services as well as the accompanying utilities

CEO Message

Dear Valued Customers,

I would like to express my sincerest thanks to our valued customers who continuously support FamilyMart.

We are one of the largest convenience store chains in the world, with a total of more than 24,000 stores globally. FamilyMart has been expanding its business model in Vietnam markets aiming to become the leading convenience store chain.

I fully believe that Vietnam is a dynamic and rapidly growing retail market with rapid growth fueled by modernization in the distribution of consumer products.

FamilyMart was formed and developed in Japan with operating experience in Asian countries, we always continuously strive for providing convenient and attractive necessities as well as a comfortable, friendly and trustworthy shopping environment for Vietnamese customers

Our corporate mission is ”We deliver happiness as Family”. Our goal is to deliver happiness to all customers and our related parties, threw experience of satisfaction. We sincerely appreciate your every visit to FamilyMart.

Best regards,

CEO of FamilyMart Vietnam

KIRIMURA AKIRA

CEO Message

Dear Valued Customers,

I would like to express my sincerest thanks to our valued customers who continuously support FamilyMart.

We are one of the largest convenience store chains in the world, with a total of more than 24,000 stores globally. FamilyMart has been expanding its business model in Vietnam markets aiming to become the leading convenience store chain.

I fully believe that Vietnam is a dynamic and rapidly growing retail market with rapid growth fueled by modernization in the distribution of consumer products.

FamilyMart was formed and developed in Japan with operating experience in Asian countries, we always continuously strive for providing convenient and attractive necessities as well as a comfortable, friendly and trustworthy shopping environment for Vietnamese customers

Our corporate mission is ”We deliver happiness as Family”. Our goal is to deliver happiness to all customers and our related parties, threw experience of satisfaction. We sincerely appreciate your every visit to FamilyMart.

Best regards,

CEO of FamilyMart Vietnam

KIRIMURA AKIRA

Key brand values

Provide hospitality to every customer as if you are welcoming your family members

Professional customer service brings smile to customers everyday

Providing convenient products and services for daily life

Creating a vibrant and colorful space for the store

Positively contributing to the community

Mission

“Our mission is to be located close to customers and always close to our customers's heart as they are one of our family”

Vision

Correspond to reliability gained from all stakeholders in all ages and at all areas and countries where FamilyMart is opening to provide life with higher quality and be an existence indispensable for the local society

Famimaship

1. Exceeding customer's expectations

2. Growing together, through mutual trust

3. Cultivating esthetic sensitivity

4. Enjoying new challenges

5. Acting with integrity

Commitments

1. Always greet customers with a sincere smile

2. Do not keep customers waiting while paying

3. Always give changes to customers properly

Mission

“Our mission is to be located close to customers and always close to our customers's heart as they are one of our famil”

Vision

Correspond to reliability gained from all stakeholders in all ages and at all areas and countries where FamilyMart is opening to provide life with higher quality and be an existence indispensable for the local society

Famimaship

1. Exceeding customer's expectations

2. Growing together, through mutual trust

3. Cultivating esthetic sensitivity

4. Enjoying new challenges

5. Acting with integrity

Commitments

1. Always greet customers with a sincere smile

2. Do not keep customers waiting while paying

3. Always give changes to customers properly

Key brand values

Provide hospitality to every customer as if you are welcoming your family members

Professional customer service brings smile to customers everyday

Providing convenient products and services for daily life

Creating a vibrant and colorful space for the store

Positively contributing to the community

Find a local store

Found store(s)

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Find a local store

Found store(s)

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Xem thêm

FamilyMart's Journey

When it first opened its store in 1973, the company decided to choose “FamilyMart” to name the store with a sincere wish that the company's customers, franchised store system, and FamilyMart headquarters will grow together as a family.

In the next stage, we constantly strive to and work hard to meet the diverse needs of customers according to the change of social structure. At the same time, we decided to adjust our business model to strongly promote the benefits of neighboring stores.

With the launch of its first store in Taiwan in 1988, FamilyMart once again recorded an important milestone in its business development to the international market.

According to the most recent statistics on March 31, 2023, our network spans across 8 countries and territories around the world, mainly concentrated in Asia, with more than 24,500 stores. More than that, we continue to explore together in social development and promise to bring many new breakthroughs in the future.

With the aim of becoming the No. 1 convenience store chain in Vietnam, FamilyMart is always continuosly improving quality of products & services as well as the accompanying utilities

FamilyMart's Journey

Khi mở cửa hàng đầu tiên vào năm 1973, công ty đã quyết định lựa chọn “FamilyMart” để đặt tên cho cửa hàng với một mong muốn chân thành rằng khách hàng của công ty, hệ thống cửa hàng nhượng quyền thương mại và trụ sở chính của FamilyMart sẽ phát triển với nhau như một gia đình. Trong giai đoạn tiếp theo, chúng tôi không ngừng nỗ lực để trở thành nhà cung cấp hạ tầng sống tốt đẹp hơp và làm việc chăm chỉ để đáp ứng nhu cầu đa dạng của khách hàng theo sự thay đổi cấu trúc xã hội. Đồng thời, chúng tôi quyết tâm điều chỉnh mô hình kinh doanh nhằm đẩy mạnh đặc tính thuận lợi của những cửa hàng lân cận. Với sự ra mắt cửa hàng đầu tiên tại Đài Loan vào năm 1988, FamilyMart một lần nữa đã ghi lại một cột mốc quan trong trong sự nghiệp phát triển kinh doanh sang thi trường quốc tế.

When it first opened its store in 1973, the company decided to choose “FamilyMart” to name the store with a sincere wish that the company's customers, franchised store system, and FamilyMart headquarters will grow together as a family.

In the next stage, we constantly strive to and work hard to meet the diverse needs of customers according to the change of social structure. At the same time, we decided to adjust our business model to strongly promote the benefits of neighboring stores.

With the launch of its first store in Taiwan in 1988, FamilyMart once again recorded an important milestone in its business development to the international market.

According to the most recent statistics on March 31, 2023, our network spans across 8 countries and territories around the world, mainly concentrated in Asia, with more than 24,500 stores. More than that, we continue to explore together in social development and promise to bring many new breakthroughs in the future.

Xem thêm

With the aim of becoming the No. 1 convenience store chain in Vietnam, FamilyMart is always continuosly improving quality of products & services as well as the accompanying utilities

CEO Message

Dear Valued Customers,

I would like to express my sincerest thanks to our valued customers who continuously support FamilyMart.

We are one of the largest convenience store chains in the world, with a total of more than 24,000 stores globally. FamilyMart has been expanding its business model in Vietnam markets aiming to become the leading convenience store chain.

I fully believe that Vietnam is a dynamic and rapidly growing retail market with rapid growth fueled by modernization in the distribution of consumer products.

FamilyMart was formed and developed in Japan with operating experience in Asian countries, we always continuously strive for providing convenient and attractive necessities as well as a comfortable, friendly and trustworthy shopping environment for Vietnamese customers

Our corporate mission is ”We deliver happiness as Family”. Our goal is to deliver happiness to all customers and our related parties, threw experience of satisfaction. We sincerely appreciate your every visit to FamilyMart.

Best regards,

CEO of FamilyMart Vietnam

KIRIMURA AKIRA

CEO Message

Dear Valued Customers,

I would like to express my sincerest thanks to our valued customers who continuously support FamilyMart.

We are one of the largest convenience store chains in the world, with a total of more than 24,000 stores globally. FamilyMart has been expanding its business model in Vietnam markets aiming to become the leading convenience store chain.

I fully believe that Vietnam is a dynamic and rapidly growing retail market with rapid growth fueled by modernization in the distribution of consumer products.

FamilyMart was formed and developed in Japan with operating experience in Asian countries, we always continuously strive for providing convenient and attractive necessities as well as a comfortable, friendly and trustworthy shopping environment for Vietnamese customers

Our corporate mission is ”We deliver happiness as Family”. Our goal is to deliver happiness to all customers and our related parties, threw experience of satisfaction. We sincerely appreciate your every visit to FamilyMart.

Best regards,

CEO of FamilyMart Vietnam

KIRIMURA AKIRA

Key brand values

Provide hospitality to every customer as if you are welcoming your family members

Professional customer service brings smile to customers everyday

Providing convenient products and services for daily life

Creating a vibrant and colorful space for the store

Positively contributing to the community

Mission

“Our mission is to be located close to customers and always close to our customers's heart as they are one of our family”

Vision

Correspond to reliability gained from all stakeholders in all ages and at all areas and countries where FamilyMart is opening to provide life with higher quality and be an existence indispensable for the local society

Famimaship

1. Exceeding customer's expectations

2. Growing together, through mutual trust

3. Cultivating esthetic sensitivity

4. Enjoying new challenges

5. Acting with integrity

Commitments

1. Always greet customers with a sincere smile

2. Do not keep customers waiting while paying

3. Always give changes to customers properly

Mission

“Our mission is to be located close to customers and always close to our customers's heart as they are one of our famil”

Vision

Correspond to reliability gained from all stakeholders in all ages and at all areas and countries where FamilyMart is opening to provide life with higher quality and be an existence indispensable for the local society